Guy Hattersley, an Oil and Gas Head Site Engineer working for a firm called Hobark International Limited on a one month on one month off contract in Nigeria had returned to the UK to spend Christmas with his family. What he didn't realise was his Passport was stamped with a visa for 10 months instead of the usual 12 months as has had occurred in the 2 previous years. The problem arose when he wanted to return to Nigeria on the 27th of December. When he arrived at Heathrow Airport to catch his flight to Nigeria he was refused boarding because of the expired working visa. Meanwhile the only other qualified engineer was on a flight back to the UK and Mr Hattersley was due to fly over that day to replace him on site.
The situation was desperate, what with it being the Christmas holidays and therefore the embassy in London was closed for 2 weeks and the only way to get a valid work visa was to transport the Passport to the Emergency Commission in Nigeria, who could issue the visa for him.
Mr Hattersley contacted many courier companies to see who could help him with this situation, but the only response he was given was that it was impossible to get the Passport to Nigeria within 24hrs. When he rang DHL they did manage to arrange to have a courier to fly out the following morning and he dropped of the passport at the DHL office thinking everything would now be sorted. Though another problem arose with this because DHL didn`t realise that their on board courier had needed a visa as well to go to Nigeria, which sadly he didn’t have in his possession.
At 1am DHL informed Mr Hattersley of the problem. This was now becoming a desperate situation and the company involved in Nigeria could likely lose Millions of Dollars in revenue if their Oil Operation had to shut down for even just a few days.
After ringing round many courier companies throughout London he rang us at Links Couriers at about 3am and 10 minutes later we confirmed to him that we had a courier ready with the correct paperwork to fly out to Nigeria that day, to be more exact the next flight going in 6 hours. After all that had happened Mr Hattersley was not that confident it could be done in time and he again contacted DHL to speak to us to confirm that everything was going to be ok.
After confirmation Mr Hattersley came to our offices in Park Royal and gave us written permission to courier his passport. Though still due to the problems that had happened so far, he and his Father were very unsure about receiving the visa on time and that we could actually pull this off.
We quickly collected the passport from DHL and our courier boarded a flight to Nigeria to be picked up from Lagos Airport at 9am the very next day by a representative of the company. The Passport was then taken to be processed, which meant Mr Hattersley could travel to Nigeria.
On arrival in Nigeria Mr Hattersley was so overwhelmed with thanks for our services that he stated that we will do the Mission Impossible to get the client`s goods delivered when they need them.